A brazen thief has been caught on CCTV stealing courier parcels from an Albany resident's front door in broad daylight.
The footage, filmed on Monday morning, shows a man wearing a blue hoodie, black track pants and blue running shoes walking up to the door, taking three parcels and swiftly making an escape.
The victim, who posted the video online, said she that she believes she is just one of many who have fallen foul to a parcel thief in the area.
"Today some low life decided to steal some parcels that were left outside my front door just hours before while I was out. We have security cameras and caught the guy's face but not his car registration plate.
"Other neighbours have also said they've had parcels stolen in the past," she said.
"We are in Albany Village and we live in a complex so this person must be driving round looking for parcels or something as I don't recognise him from our community. Nobody in our complex recognised him.
"Let's catch this thief."
The victim said Courier Post should not have left the packages on her doormat, but she never expected her parcels to be stolen.
"The courier company didn't even care, as far as they were concerned they 'delivered it'," the victim said online.
"I told them it's not left in safe place but they still didn't care. Rubbish customer service."
A spokesperson for NZ Post told the Herald that "parcels that do not need a signature are required to be left in a safe, weatherproof location, which is out of public view".
"If the front door cannot be seen from the street, this may be a suitable place for a parcel to be left."
NZ Post added it is "regrettable" that the parcel has been stolen.
"We have a range of different services to help customers receive their parcels safely, including 'parcel leave' which lets customers choose the location for their parcel to be left such as under the BBQ or at the back door. Customers can also redirect to a nearby Parcel Collect location such as a participating Countdown, Z Energy, CourierPost depot or NZ Post retailer. Further information is available on our website," the spokesperson added.
According to Albany locals, a number of homes were robbed on Monday morning including Georgia Terrace. A number of cars were also reportedly stolen in the area.
According to Sergeant James Bolton, of Waitemata Police, authorities are "making enquiries regarding the theft of courier parcels being taken from the Albany area".
"The matter is under investigation and police are continuing to make enquiries. We are unable to comment further on an active investigation."
If you have any information that could help our investigation, please contact Sergeant James Bolton from Waitemata Police on 021 191 4283.
Alternatively, information can also be provided anonymously to Crimestoppers on 0800 555 111.
Trust Tairāwhiti's data and information lead Malcolm Mersham speaks on past findings.