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Home / New Zealand

Lotto NZ refunds Bullseye players after software issue

NZ Herald
7 Jul, 2017 02:00 AMQuick Read

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Players who bought Bullseye tickets online have been refunded after a software issue.

Players who bought Bullseye tickets online have been refunded after a software issue.

Lotto NZ has refunded more than $100,000 to Bullseye players following a software issue.

It is unclear how many people received a refund, but the software issue affected those who bought a Bullseye dip ticket through MyLotto from April to July, in certain draws.

The software issue meant that only numbers between 0-8 could be provided, instead of 0-9, when electing to play a Bullseye dip ticket through MyLotto.

All Bullseye players remained eligible to win prizes, and over $260,000 in prizes were won by Bullseye players through MyLotto over that period. All affected players will have their Bullseye ticket entry price refunded, Lotto NZ chief executive Wayne Pickup said today.

"We'd like to apologise to our players, as this is absolutely not the experience they expect," he said. "We take this very seriously and we want to make it right with our players.

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"The issue did not affect any retail customers."

What is Bullseye?

• Players choose any six-digit number between 000000 to 999999.

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• A winning six-digit number is drawn, and the closer a player's number is to the winning number the bigger the prize.

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