The luxury Wharekauhau Lodge estate is not bankrupt or going under, says lodge manager Richard Rooney.
Rumours that the estate was closing had been going around when one of the lots on the estate was put up for mortgagee sale, he said.
US billionaire Bill Foley owns the Palliser Bay estate, but there are a number of privately owned lots on it.
Mr Rooney said there had been some confusion when American investor James Dale Davidson abandoned his $1.6 million mansion on the estate. The six-bedroom house was put up for mortgagee sale after Mr Davidson failed to meet his mortgage commitments.
"He just owned the house and the lot; the lodge is still operating as per normal," said Mr Rooney. He said he had been getting calls from people asking if they needed to cancel their bookings. "So many people were asking if it was closing."