Brown has messaged AT chief executive Dean Kimpton today to stop plans to remove the car parks on Sunday when a new express bus service from West Auckland begins.
“Please stop trashing AT’s improving public perception and your own,” Brown told Kimpton, a relative newbie in the top job who is out to improve the public image of AT.
The mayor also claimed to the Herald that he had been led by AT yesterday to believe that pauses to the project, involving shorter hours for loading zones until February 11, also involved pausing the removal of car parks for shoppers until February 11.
However, AT has disputed this claim and provided the Herald with an email sent to the Mayor’s Principal Transport Advisor that confirms they clearly communicated the plans for: “The removal of general parking will take effect from 12 November 2023 - all general parking will become service/loading and passenger service vehicle parking.”
AT says their correspondence with the Mayor’s office “did not leave any room for interpretation about what was planned for parking” and was sent promptly after the Mayor’s team asked for it.
This led Brown to issue a statement last night that implied he supported all the of the changes coming into effect on Sunday, including the removal of car parks.
In his message to Kimpton, Brown said “the K Rd handling just gets worse, the delay should include the car parks”.
In a reply to Brown, Kimpton said: “I’m getting all of this together and will look at all the facts. We have a bit more time now, and agree we need to do better. Leave the carparks until February.”
AT metro manager Edward Wright has apologiesed for failing to adequately communicate the proposed changes with Karangahape Rd businesses.
“While we did engage and consult with the community, we haven’t closed the loop well with businesses impacted on Karangahape Road on the final outcome and we apologise for this,” Wright said.
AT also apologised yesterday afternoon to the Karangahape Business Association.
“Although our teams did engage and consult with the community over these changes, we recognise we haven’t done enough to work with businesses impacted on Karangahape Road and didn’t clearly communicate the final outcome,” AT said in an email.
“We apologise for this and we are firmly committed to ensuring we more clearly communicate changes like this with businesses in future.”
Wright said that during consultation with Aucklanders, 62 per cent of submitters supported extending bus lane hours.
“With projects like this AT works to deeply understand the views and concerns of local communities and businesses so we can balance these against the need for us to improve transport outcomes for Aucklanders,” he said yesterday evening.
Many business owners have spoken out about the financial consequences form the loss of parking, coming on top of years of disruption from the City Rail Link, the $30 million cycleway/road improvements and Covid.
Jason Robinson, who runs Army and Outdoors on K Rd, told the Herald a lot of businesses on the street are doing it really tough and if they are going to be to ride out the next 12 months or more with no parking, some will not survive.
He and other business owners are scathing of the “one-sided” consultation process for “Project K” - a street improvement series of projects for the City Rail Link, which includes a new station on K Rd.
“It’s almost like the outcome has been predetermined and they are just finding evidence to support what they want to do. The businesses don’t feel listened to,” said Robinson.
Newton Medical Centre GP Dr Andrew Wong said a lot of shops have already noticed a drop-off in businesses since AT put up signs for the changes 12 days ago, saying if the changes proceed it will be the end of K Rd.
Another retailer came forward yesterday to say she had been in business on K Rd for 23 years and is “really stressed out” about the changes.
“You take away our parking, you take away our customers … I don’t know how I will survive without customer parking,” said the woman, who owns a clothing and jewellery store.
AT has been keen to stress the benefits of the additional bus services that will be travelling along Karangahape Rd from Sunday, which on weekdays they estimate will have the capacity to carry upwards of 6,000 more people along Karangahape Road each day.
Bernard Orsman is an Auckland-based reporter who has been covering local government and transport since 1998. He joined the Herald in 1990 and worked in the parliamentary press gallery for six years.