KEY POINTS:
Paul Huggins
Grand Hotels Manager, SkyCity Auckland
What was your first job?
A waiter for banquets at the Broadway Hotel in Hertfordshire. It was 1980, I was 14 and got paid about 5 for the night's work. There were no discussions about minimum wages, working conditions or allowances.
How did you get that job?
My mother organised casual staff to work in hospitality venues. We all needed to contribute to the family income, plus I wanted to earn some money. I worked on a casual basis for two years and then went on to study.
Eventually I moved to London where I began my work full-time in the industry as a trainee manager at the Connaught Rooms, Holborn Square. This was far scarier than the Broadway Hotel and I was living away from home. It was fantastic!
Did you enjoy it?
Yes, but it was a little intimidating with all the experienced waitresses. I was just glad I did not spill anything or drop any plates. The Broadway was the posh place in town and I felt honoured to be asked to work.
What did you learn?
Hard work pays off. Listen to your elders - they know their stuff - and don't be afraid to give something a go, no matter how nervous you are.
What was your boss like?
Well, as long as my mother doesn't see this, she's a hard task master. I think I was the only kid at school who spent evenings learning how to stack plates, open wine and clip cigars. Ultimately it was brilliant training.
Any advice for someone starting?
Don't worry about starting in a basic job. If you have the right attitude, outlook and desire to get ahead you can progress. Ask questions constantly, take on something challenging and never forget to be nice to your mother.
