How to deal with those surly workers

You can recognise, confront and outsmart disruptive, unco-operative and downright surly staff, says Suzanne Couper, whose corporate tough-love courses featured in Career last year. Her next courses are held at Auckland's Barrycourt on May 22, August 22 and November 12. Contact The Snakes and Ladders Group through email: suzannec@ihug.co.nz.

* Former Prime Minister David Lange speaks on April 16 at the next instalment of a seminar series called Business Bytes, set up by Anne Andrews of The David Principle Consulting Group.

He will be investigating the question: What do you do as a leader when you want to go one way and your team another? The seminar is held at Ellerslie Convention Centre, 8.30am-12.30pm, $95.

* A recent Career story said that debt collector Baycorp Advantage was the first company in New Zealand to offer specialised CV checking services. Auckland company Employrite has a longer pedigree, starting verification services in the late 80s when it was part of retail security operation Store Watch. The company, now a separate entity, can be contacted on (09) 529-7551 or check out the website Employ Rite.

* Want to check out an MBA course? The Manukau Institute of Technology is hosting an open day for the International MBA degree offered with Southern Cross University, New South Wales, Australia. The open day is being held tomorrow from 11am to 2pm. Details from (0800) 277-115.