This means New Zealanders can expect ramped-up security measures as part of Westfield's global response. As its competitors follow suit, shoppers will see more CCTV or facial recognition software inside malls and in carparks. Similar developments, including bag-checking machines, are likely to occur in other areas where people congregate, such as sporting and entertainment venues. SkyCity, another soft target, has indicated it is testing several facial recognition systems.
Added protection aside, there is nothing to like about this new level of intrusiveness. At best, it will be an inconvenience. At worst, if taken to unjustified extremes, it may threaten reasonable expectations of privacy. But, as Sullivan-Taylor suggests, this country needs to demonstrate a greater awareness of the risk of terrorism and the requirement for contingencies. Part of the latter, she says, must be more co-operation between the businesses in a mall so that a tiny cafe, for example, does not become the weak link in the defensive chain.
That may not come easily for some business owners. But in this, as in all aspects of confronting the heightened terrorism threat, the right balance will have to be struck. Businesses must accept a new reality, as must all New Zealanders.