"One we trapped dragged the trap back through the hole."
His wife said they were aggressive rodents.
"It's like they have come up with a chainsaw ... they are huge, fluffy and fat as well. I feel like a hostage in my own lounge," she said.
The large rodents, she said the size "of cats" were coming from a drain running along the back of properties through the Fairy Springs area.
The council needed to do something about it as scrub was overgrown giving the animals somewhere to hide and build their nests, she said.
"Council used to come and cut all the overgrowth down but now there is a cycle track along there nothing is done."
Contacting a pest control company they laid eight large bait stations to find them empty the next day. Other neighbours have also been experiencing a rat problem.
One lady, who only wished to be known as Lynda, said she was terrified of them.
"You can hear them scratching around in the ceiling. It's horrible. Something needs to be done about that creek. It's harbouring them."
Living in nearby Kawaha Point Rd, Carl Brake said she was planning on a buying a slug gun to take pot shots at the large rodents which often congregated on his back deck, bordering the creek.
"We had five of them just last night. The first time I saw them I thought 'oh my God, we are breeding them big in Rotorua'. They are so fat. I couldn't believe it."
Luke Pl resident Kerry McQuade said she hadn't seen any rats but definitely had a mice problem.
"You can hear them at night. I'm sure it's because of the creek behind the house. It's just an ongoing problem ... council needs to clean up that creek."
Council works manager Peter Dine said they had no record of any rodent problem with the drain.
While the council maintain it, it hasn't been comprehensively cleaned for about three years.
"It was recently inspected and is due to be sprayed."
Mr Dine said pest control was managed by the regional council and anyone with a rodent problem could buy bait stations and bait from the Arawa St office.
"They also provide advice."