The Department of Conservation says firefighters who battled the blaze which badly damaged the Midland rail line had to compete with 80km/h winds and 30m-high flames.
The Rail and Maritime Union today questioned the firefighting effort, after the fierce scrub fire in the Canterbury hill country badly damaged bridges and knocked out the line to the West Coast for at least the next six weeks.
A total of 17,000 Tranz Alpine passengers booked to travel to Greymouth have had their bookings cancelled.
A Department of Conservation spokeswoman said protecting structures was the first priority of their firefighters. At one stage, the fire was under a rail viaduct and could not be reached.
"Everyone threw what they could at it."