"It's really distressing for everyone here because any kiwi is just so precious, but we're still confident that what we're doing is important for conservation in New Zealand.
"It just highlights to us again that there's no taking your foot off the accelerator. We are always keeping an eye out for predators because this is what predators do, they hunt, they kill."
She said dealing with predation in the reserve sometimes feels like "three steps forward, two steps back" but "at the end of the day we'll win".
"Our predator control is so important to us and it just highlights why we spend so much time and effort on it. We're always learning, and we'll learn from this even more."
The most recent kiwi hatching was on April 14, and another egg in the nursery is set to hatch within 10 days.