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Real Groovy is back in business - music vouchers included - after the store went into voluntary receivership in October.
The nationwide music store had initially stopped the trading of second-hand music and the use of credit notes and music vouchers - upsetting customers who had not yet used or had been saving theirs.
Now, with the store - still operating under the name Real Groovy - being sold to new company Fonografo Ltd, customers are being reassured that old music vouchers and credit notes will be accepted, store founder Chris Hart said.
"We had to suspend them for a bit [but] we told customers to hold on to them. It might've been an inconvenience, but the vouchers can be trusted."
Mr Hart, who started the business 27 years ago, says he is pleased to be able to continue to serve Real Groovy customers with his fellow Fonografo partners executive director Marty O'Donnell and new investor Ralph Brayham.
Mr Hart said going into receivership was a result of various circumstances, including the recent economic downturn.
"It was a combination of bad luck and just circumstances," he said, referring to the financial problem. "When people have to pay an extra $30 for gas or more for the mortgage, then they're not going to be buying CDs."
Stores in Christchurch and Wellington have been sold as going concerns, the Real Groovy store in Dunedin has been closed, while the Auckland store is still the strongest.
Restocking shelves and providing a greater variety of music was now the immediate priority, Mr Hart said.
"We've been a month now without trade - that's where a lot of our money comes from - so we want people to come in with their CDs, DVDs and records to sell."