The family of Tevita Kava, who fell from a party boat into the Waitematā Harbour and died, are hoping for answers in a court trial that starts today.
The cruise company - from whose boat Kava, 29, fell overboard during his friend's 30th birthday celebration on June 3, 2017 - is being prosecuted in the Auckland District Court under workplace health and safety law.
A cousin of Kava's, Wellingtonian Ngaire Speedy, said family members were expecting to attend the trial, although she couldn't as she was unable to get leave from her restaurant job.
She said some family members were coping better than others with the loss of Kava.
"Just why it took so long for the workers to react when the people that were on the boat said that he fell off."
Speedy's view was that if there had been a more rapid reaction to Kava's fall he would have been found sooner and the family would have been spared the ordeal of the wait.
"We don't want what happened to us to happen to someone else, to another family."
However, in 2017 Red Boats owner Andrew Somers said he was confident his staff followed the correct man-overboard procedure.
Kava worked at the Tip Top ice-cream factory and spent his free time in church or volunteering to help those less fortunate.
Speedy said he was a loving person - "he loved people".
"He had a beautiful smile, he had a heart as pure as gold and he always put the needs of others before his own."
It was just before 9.30pm when Kava, who was standing at the back of the boat, leaned on a closed ramp and he fell backwards into the water.
He couldn't swim and had expressed his fear of falling overboard in the hours before he did just that.
It was nine days later before the police found Kava's body, in the harbour near Te Atatu.
The cruise operator Red Boats said at the time the ramp wasn't broken and they were unsure how it was unlocked and untied when the tragedy occurred.
A year after Kava's death, Maritime NZ laid a charge against Red Boats of failing to comply with a duty, thus exposing people to a risk of death, serious injury or illness.