Former Police Commissioner Howard Broad has been chosen to lead a new independent inquiry into Child, Youth and Family's complaints process.
Social Development Minister Paula Bennett made the announcement at Rotorua today, in the first of a series of talks on the newly-released White Paper to address child abuse and neglect.
Mrs Bennett said the review would look at whether complaints regarding cases - which are currently handled by Child, Youth and Family - could be handled independently outside of the agency.
She told a public meeting she was "concerned enough" about the process to order the review and was keen to get "the right advice" on whether it should be changed.
"I am confident Mr Broad will bring all of his skill and experience to bear when undertaking this independent review and I look forward to his findings."