Fonterra's decision to reduce the domestic price of milk at the end of the month can be welcomed if it is being done for the right reasons. Unfortunately, the company has given the impression it wants to shield domestic consumers from rising international prices. If that is so, it is at risk of feeding a debilitating fallacy that products ought to be cheaper in their country of origin.
The domestic cost of milk aroused resentment last year, prompting the Commerce Commission to take a look at competition in wholesale and retail supply, and Parliament's commerce committee to begin a separate inquiry.
The commission found supermarkets and wholesalers to be competitive enough, and concern turned to the farm gate price, set by Fonterra to a formula it would not disclose. A team of Government officials has been investigating further.
Meanwhile, Fonterra has come under new management. Chief executive Andrew Ferrier stepped down after eight years at the end of September. His replacement, Theo Spierings, almost immediately declared the company would take a fresh look at retail prices.
"It looks like a normal retail scene," he said after visiting local outlets, "but the perception is the price is high and for me always, when you connect to consumers, customers and community, perception is reality."