To attract passengers, public transport must be convenient, fast, reliable, frequent, comfortable and affordable. It must also be safe. The importance of this last requirement should never be underestimated. If, for example, commuters feel intimidated by other passengers, they will quickly consider other forms of transport, not least their car. This is happening now on the city's trains, according to the Manurewa Local Board chairwoman, Angela Dalton.
She says that fights on platforms and vandalism are becoming prevalent, and people will continue to abandon the trains until attention is focused on security issues at suburban stations. Incidents of intimidation had included money being sought from old people, she told Auckland Council's infrastructure committee last week. This sort of behaviour was being directed at those travelling on trains as well as those waiting at stations.
The problem has not gone unnoticed. A Combined Safer Network Group, comprising representatives from the police, Auckland Transport, the council and rail operator Transdev, has been formed to reduce such criminal activity. Security guards have also been hired for a 15-week trial at 10 stations. This ends on Friday, and early indications are that their presence has reduced vandalism, antisocial behaviour, assaults and trespass. Continuing this would, however, be expensive.
So, too, would the formation of a special police force, which Auckland Transport is investigating as a long-term option to improve safety. Transit police are common in other countries. Usually, they have the ability to arrest but with a requirement to hand offenders over to the regular police. Auckland should be able to learn from overseas experience if it decided to implement such a force.
At the moment, however, it is probably too early to consider this. It would be wise, first, to pursue a cheaper avenue, that provided by closed-circuit television cameras.