Police have praised the bravery of shoppers who intervened to confront a man who had stabbed several people in a "random attack" at a Dunedin supermarket.
Witnesses at the scene of the multiple stabbing say there was "chaos" as the attack unfolded.
"This was a fast-moving and extremely traumatic event for every person in that supermarket – the victims who were injured, those present who tried to intervene and those who had to flee to a place of safety."
It was the very early stages of the inquiry, including the motivation of the attack.
"We believe this was a random attack."
The alleged stabber was injured and is currently in hospital under police guard.
The person is likely to be formally charged this evening or tomorrow.
Basham believed the incident happened adjacent to the pharmacy.
The offender sustained a minor injury during the incident, he said.
"Before I came to speak to you this afternoon, I have viewed the CCTV footage which is quite traumatic. What I can say is those that intervened, some of who became injured themselves, I think have acted selfless and great courage to prevent this man from hurting anybody else - and indeed I think they did just that."
He said while the proximity of emergency services to the supermarket "undoubtedly" helped, the credit goes to the members of the public who intervened.
"God forbid the status of those victims deteriorates overnight, and then we would be looking at something else. But let's hope that's not the case."
Police had some indications of underlying factors that may have contributed, Ardern said.
She did not feel comfortable sharing those yet.
Spencer Sonn, Countdown managing director, said they were "shocked and devastated" by the incident.
"Our priority right now is our injured team members and caring for our wider team in the wake of this extremely traumatic event. We are deeply upset that customers who tried to help our team members were also injured.
"We have been concerned about the escalating violence towards our team, and this is something we have continued to talk and raise as an issue over the last year.
"Our amazing team comes to work to serve Kiwis every day, and our customers visit our stores knowing that they will be safe. We are heartbroken that this wasn't the case today.