When Ngairena Hibbs answered her phone and heard her daughter on the other end in an emotional state, she thought the worst had happened.
But after a few seconds, it became apparent her daughter, Mira Meek, was sharing the best news she had heard in a long time.
Earlier this year, Hibbs made a heartbreaking appeal to the public after she lost her son's ashes.
The Mosgiel resident thought the small copper and silver urn was accidentally placed among items she had given to the Mosgiel Hospice Shop when she moved house late last year.
Inside the urn were some of the ashes of her son, Todd Campbell, who died as a result of epilepsy when he was 22.