Customs has refused to answer questions about the "secrets for brownie points" email in part to protect the privacy of the senior executive who was asking for information to give the FBI.
Customs says the public naming of its intelligence chief Greg Davis means the email he sent cannot be publicly responded to.
An email from Mr Davis was released under the Official Information Act in which he told colleagues they stood to benefit if they passed on information about internet tycoon Kim Dotcom.
He told Immigration NZ's intelligence staff "the FBI would be interested in anything we have on Kim Dotcom so any information we can proactively feed to them on him will buy you many brownie points".
The email was sent in September 2011. At the time, no New Zealand agency had received a formal request for assistance from the US in the Dotcom case.