A family will receive an apology after a dog control officer climbed into their empty home to "apprehend" their dog.
The dog control officer mistakenly thought he had a search warrant to enter the Te Atatu home of Liesje Bradley, whose 10-year-old dog Monty's registration was overdue.
The incident has prompted changes to the way Auckland Council officers act on private property.
By law, officers may enter a property but not a house unless they have a search warrant issued by a court. Bradley said she felt "violated" knowing the man had been in her house.
Max Wilde, Auckland Council's Western licensing and compliance manager, said the Bradleys would get an apology for the incident, which had prompted a rule change for his staff.