High demand could be a large reason why stock levels at pharmacies are plummeting. Photo / 123RF
Sky-high demand for pharmaceutical products like hand sanitiser, vitamin C sachets and face masks has resulted in supply issues for one major online chemist.
Due to Covid-19, online chemist website Pharmacy Direct had issues getting orders out on time due to higher-than-normal demand.
The number of phone calls and emails had also skyrocketed, with the retailer alerting customers it would get back to queries as soon as possible.
"We thank you in advance for your understanding and patience," Pharmacy Direct said in an email to customers on Monday.
"If our website says out of stock, then we do not have any at the moment. We do not know when more will be available as it is out of stock with the suppliers."
Quantity restrictions would be put in place when stock arrived to ensure an even chance of everyone having the chance to buy them.
Elsewhere, a pharmacist in West Auckland, who asked not to be named, reiterated high demand was resulting in supply issues.
"Generally speaking, there has been an issue with supply chains with some items," he said.