Official complaints have been laid against a Taupō District councillor who made a comment considered to have "extremely inappropriate racial tones" at a recent meeting.
Mayor David Trewavas today said the councillor's colleagues and council staff were "in a state of shock and disbelief" after the comment.
The councillor in question has not been named.
"It was incredibly disappointing and was in no way reflective of who we are as a council, or reflective of our values," Trewavas said.
"We have taken time to foster strong relationships across all sectors of the community and take great pride in providing an inclusive environment."