The system cost $400,000 to set up and wages will add thousands more dollars each year.
Fullers Group Ferries general manager Michael Fitchett said he had been phoned a couple of times by passengers about a “significant smell” during the vacuuming out of ferry holding tanks.
“But at least [the sewage] is not in the harbour,” he said.
Laird said other ferry companies were not using the new system and possibly never would because their boats had no holding tanks and were not designed for them.
“Smaller ferries that might carry, say, 40 or 50 or even 100 passengers, there’s just not physically enough space in the hull to do anything.”
From the new waterfront pump-out system, the sewage goes to the Manukau wastewater treatment plant.