It is a nightmare many parents with newborn babies may be familiar with.
Halswell resident Jenny Pascoe was shopping at Halswell New World with her six-week-old son Olli when he started to scream. Miss Pascoe was trying to calm Olli down in one arm and shop with the other.
This is when fellow Halswell residents Wendy Hodgkinson and her teenage daughter Jessica stepped in.
Said Mrs Hodgkinson: "I saw her when he was crying and I thought 'oh, the poor dear'. Then I saw that she was trying to carry him and push her trolly and I just said to my daughter 'you grab her trolly, hon, I'll whip this through and then I'll meet you and we'll give her a hand."
They then loaded the groceries into Miss Pascoe's car and Mrs Hodgkinson gave her a hug and sent her on her way. Miss Pascoe said she was "overwhelmed" by their kind act.