“They knew he was there to rob the place,” Abraham said.
A pharmacist came out and asked the man what was going on, whereupon the robber went into the dispensary, announced he had a gun and demanded staff retrieve cash and controlled drugs from the safe and put them into his bags.
Abraham said they saw he was carrying what looked like a gun. She said the staff were terrified and did as the man asked.
He took the staff out the back of the store and barricaded them in the staff room, before rummaging around the store looking for more controlled drugs and cash to steal.
They had just done the banking and estimated the man would have made off with no more than about $400 in addition to the drugs, Abraham said.
Police were called about 8.20pm and were in the Papanui area on Friday trying to find the man.
As of Saturday afternoon, he had not been arrested, a police spokeswoman said.