KEY POINTS:
A talkback caller - irate at being cut off - stormed into the Radio Live studios with a menacing dog, demanding to see hosts John Tamihere and Willie Jackson.
While Tamihere took refuge in the studio, police had to be called to deal with the woman, who was issued a trespass notice.
The drama started on Friday afternoon, when a female caller - known only as "Margaret" - called the duo's weekday afternoon show to claim that police officers had arrived at her home "uninvited" after she had made three separate complaints to the Police Complaints Authority.
The woman was known to the two men, having turned up at the studio around three months ago after being cut off following an argument with Jackson on air.
However, last week it was Tamihere who "got stuck into her" before terminating the call. "Maybe he was a bit too rude to her, I think," Jackson said.
The angry woman, believed to be in her 50s, appeared at the station's Ponsonby studios later with a muzzled, "dangerous-looking dog", said Jackson, demanding to see Tamihere.
"And JT, being the courageous person he is, wouldn't come out of the studio," Jackson said. Director of talk programming Mitch Harris said the woman was eventually "frogmarched out the door" by staff, and locked out. "But she wouldn't go away, she kept banging on the door, so we had to call the police."
Police arrived and issued the woman with a trespass notice - "but everyone was a bit worried".
Tamihere called the woman a "stalker", and said it was not cowardice that kept him in the office, but reluctance to engage with her. "It incentivises stupidity."
Jackson claimed he managed to calm the woman last time she entered the premises by talking to her and "having a photo with her".
Harris said the situation was "peculiar to talk radio". "You do get a lot of madness."
TALKBACK TROUBLE
After greeting John Tamihere and Willie Jackson, Margaret claimed she had made three complaints to the Police Complaints Authority (PCA) over the past 25 years. She said each time an officer turned up at her house "unannounced" because they wanted to "catch people out".
M: On the third occasion I was wise, and I told the cop to piss off, and I'd see him in his office. And when I challenged him on it, he stood up and got really upset.
JT: Hey, Margaret, Margaret, it sounds to me like you've got a gripe with the coppers, right?
M: No, no, not at all.
JT: You must have, to have gone to the PCA.
M: No, I do not have a gripe.
JT: All right, let me put it this way, a complaint.
M: No.
JT: An issue.
M: Can I tell you or not?
JT: Oh, not really, I'm not really interested in hearing. Look, this is not your show for therapy, you know?
M: The first complaint was about the Springbok tour -
JT: Hey Margaret, gotta go.
CALL ENDS
WJ: Thank you very much for calling, Margaret. [to JT] Why didn't you give her a crack, bro?
JT: Because this is not a therapy show.
WJ: You're such a creep.
JT: As soon as you know she's made three complaints to the coppers, right -
WJ: What?
JT: Her views are somewhat jaundiced, I would have thought.