Motorists wrongly ticketed in multi-occupancy vehicle lanes want Auckland Transport to use better detection tools such as thermal imaging.
Rothesay Bay photographer Elizabeth Gailer says the council body's video cameras are inadequate, having failed to detect her 9-year-old son crouched in the rear of her car on a rainy day in a T2 "transit" lane reserved for vehicles with two or more occupants in Constellation Drive.
"They should have thermal imaging cameras to make it very clear there are two or more bodies in the car," she said, after battling Auckland Transport for several days, and finally being let off with a warning, which will remain on her file.
Former North Shore mayor George Wood, now an Auckland Council member, said it was "totally wrong" that citizens had to prove their innocence instead of the ticket issuer having to establish their guilt.