Poor old Auckland Transport. With its catalogue of past calamities - Rugby World Cup opening, Snapper card, real time indicator board - you might have thought by now it would have perfected the gracious "whoops, we cocked up again" mea culpa.
The berm cutting fiasco suggests otherwise. Bad loser to the end, AT has finally caved in and admitted it was all bluster. It has no power to force neighbouring residents to mow AT's adjacent roadside berm. It now says that where necessary, it will do the job itself. But the apology comes with a nasty sting. AT pledges that if you force it to mow the berm outside your house, it will do a crap job of it!
Why? Spokesman Alan Wallace explained to councillors on Tuesday that if AT did too good a job of mowing the berm, it wouldn't "incentivise" the adjacent residents to mow the berms themselves. What AT plans to do is to tell its mowing contractors to raise the mower blades when cutting berms outside the properties of refuseniks to ensure the untidy look remains intact. Talk about petty.
What will happen is that on traffic islands, roundabouts and berms adjacent to shopping centres, where AT accepts full responsibility for grass cutting, the contractors will be told not to let grass grow higher than 75mm, and that when they cut, to trim it back to 20mm. However, when cutting the grass outside the homes of refuseniks, contractors can wait until it grows to 100mm, and are instructed to raise the blade height to a shaggy-looking 50mm.