"We checked every tap and it was coming out of all of them. We had no drinking water at all so we went to the supermarket to get bottled water. We've got a baby as well so it's a bit of a hassle."
The supermarket was full of other people also buying water, Love said - and he claimed the shop had hiked the price of bottled water from 89c to $1.10.
Angry locals posted on the Napier council's Facebook page, saying bottled water had run out at the supermarkets.
The city council saidit had urgently brought two bores online this afternoon.
"This has resulted in water going through the network in different directions, which in turn dislodged some sediment. This will clear quickly," the council said.