Black sludge flowing to the ocean from a stormwater outlet at Browns Bay has caused members of the community to panic.
Kushla Rolls, who lives near the beach, spotted the pollution gushing across the sand yesterday, and told Fairfax she called the council about the black liquid "emergency".
The council took almost an hour to get to the scene, during which time Rolls tried to stop the sludge spreading.
"I said 'What took so long to get here? What were you doing that was more important than an environmental emergency like this?'" Rolls asked.
The council worker wasn't well equipped and didn't have shovels.