By RNZ
Auckland's city centre business association is calling for stronger action from police after a man fired a gun in the Sofitel hotel yesterday.
Armed police swarmed the upmarket hotel at the Viaduct after shots were fired in the lobby about 9am. Officers later headed to a residential street in the city fringe suburb of Ōrākei.
Police are continuing their investigation but say a gang rivalry led to the incident.
Heart of the City chief executive Viv Beck told Morning Report while the incident was very well managed by police, it's not something you expect to happen when you go about your day.