As Auckland dairy manager John* watched a group of knife-wielding teenagers escape in a stolen car with three of his cash tills, he could not have imagined it would be less than 12 hours until his store was targeted by another armed intruder.
Police are investigating both the aggravated robbery on Monday morning at Finlayson Superette in Clendon Park and a later botched attempt at the same store where a man brandishing a knife went behind the counter before fleeing empty-handed.
Police do not believe the incidents are linked and the culprits remain at large.
The horror day has left the fed-up shopkeeper fearing any customer could turn armed robber.
A group of four boys and a girl arrived on Monday shortly after 10am in a stolen car. As a getaway driver waited in the vehicle, four of the teenagers burst in armed with large knives, John said.
His first thought was for his pregnant wife, who was working in the store alongside him.
“I took her to the side and we ran to the back - actually, to a storeroom.”
He slammed the panic alarm as the robbers jumped over the counter to ransack tobacco from the cabinets.
The group took all three cash tills before fleeing. The tills contained upwards of $1000 and the group made a serious mess in the store, including breaking the bars near the counter.
In-store CCTV captured the robbery, but the group were all masked and wearing gloves.
Police say their stolen car was found nearby but the group remains at large. The investigation continues.
As John picked up the pieces after the robbery, a man in his 30s sauntered into the superette, initially acting like just another customer.
He then snuck around the counter and brandished a knife.
John leapt over the counter, ran outside and called the police.
The man remained in the store before leaving, apparently empty-handed.
John has worked at the dairy for nine years and says things are getting worse every day. John now watches every customer, fearing they too might launch into a robbery at any minute.
Anyone who saw the man from the bungled robbery, last seen heading down Templeton Pl, joined by a lane to Finlayson Ave, was also asked to call 105 with file number 230731/0305.
*Not his real name. The owner requested anonymity.