Bryce Rangitaawa died at Middlemore Hospital a week after he was admitted for infection after a wisdom tooth removal. Photo / Supplied
The family of a man who died in hospital weeks after having an infected wisdom tooth extracted has laid a formal complaint after concerns with his care.
Bryce Don Roy Rangitaawa, 44, died at Middlemore Hospital on January 20, a week after he was admitted for an ongoing wisdom tooth infection.
Last week his mother Helen Maria Brown laid a complaint with the Health and Disability Commission to get answers from the various agencies who treated him.
From December 30 to his death on January 20 Rangitaawa had been to his local medical centre five times, a dentist twice and had been seen at two different hospitals.
"I want to know what went wrong, why he couldn't have been treated sooner and why my boy died," Brown said.
"The phone rang and they said could I come up, they were sorry but Bryce had passed away. I couldn't believe it, I thought he was doing okay, I am struggling to understand what happened.
"They really can't say what happened but I do know there was a lot of blood and he was found on the floor," Brown said.
"No one seems to be able to tell me what happened to my boy."
Brown is also upset with the way she said her whānau were treated after Rangitaawa's death.
"When they took Bryce down to the bereavement area we were asked if we could share the room with another grieving family and their loved one," Brown said.
"I said 'no' I needed time just with my son, it was our last time together before he was taken by the undertaker."
"We encourage whānau to get in touch with us directly if they have any concerns about the care we have given to a loved one, or to contact the Health and Disability Commissioner."
Brown had made a formal complaint with the Health and Disability Commissioner early this week.
"I went to them because the Coroner told me that was the correct process," Brown said.
She said she wasn't sure who else to go to because he was treated at so many different places.
"I laid the complaint because I need answers, I want to know why my boy died," Brown said.
She said she couldn't help but think if he was treated sooner or there was a different course of action her son would still be alive.
A spokesperson for The Doctors Medical Centre where Rangitaawa was a patient said Rangitaawa's notes were with the executor of the state.
"The case has been referred to the Coroner. We are in communication with and support the family as the investigation continues."
A spokeswoman at the dental surgery said there was no mention of any complications in Rangitaawa's notes but it was recorded he had diabetes.
She said this could mean recovery took longer than usual.
Timeline:
December 24: Rangitaawa first talks of ache in wisdom tooth December 30-January 4: Visits The Doctors Medical Centre in Onehunga four times for wisdom tooth pain. January 4: Goes to Auckland Hospital emergency with pain and swelling January 5: Goes to dentist in Hillsborough - has x-rays. Applies to Work and Income for a loan of $480. January 7: Tooth extracted January 14: Returns to The Doctors Medical Centre in Onehunga and urgently referred to Middlemore Hospital. January 14: Has surgery and admitted to ICU at Middlemore Hospital. January 20: Dies on a ward at Middlemore Hospital