How does Auckland Transport decide where bus shelters are placed?
Mark Browning, Auckland.
Bus shelters are normally placed at "busy" bus stops, however there is an argument that bus stops become busy when a shelter is added. Auckland Transport tries to focus on bus stop locations that are busy across the day, which is why stops that mainly serve school buses don't always have shelters.
On frequent bus routes, AT tries to provide shelters at every stop. The primary focus is on the inbound direction of travel because people have to wait for a bus. In the afternoon/evening, bus stops in the suburbs are typically drop-off stops, so there is less need for a shelter. In the city and suburban town centres, AT tries to cater for locations where many passengers will have to wait.
Often when a bus shelter appears to be missing, it is because there is not sufficient space and it is not possible to move the bus stop to a better location nearby.
Before the creation of Auckland Council and AT, each city and district council had its own policy for bus shelter placement. AT is taking citywide approach and is implementing a major programme to upgrade bus stops and add many more shelters.