A customer satisfaction quiz on Inland Revenue's website has attracted attention for its unique rating style.
"Now for something a bit different," the New Zealand tax department website states.
Seven real faces are pictured with varying emotions and visitors are asked to click on an image of the emotion which best reflects the service they experienced.
The satisfaction survey has been picked up by the Daily Mail, and prompted some surprising reactions from participants.
"Which face best represents how you felt about interacting with Inland Revenue" the prompt says below.