Opinion
Auckland's bus drivers are lagging behind the city's taxi operators in giving visitors a good experience, says an international tourism adviser.
An attempt to seek information from a bus driver on the city streets last week was met with a rude rebuff, said Melbourne visitor Jeff Kennett, a former Victorian Premier who is a member of Singapore Tourism's International Advisory Council.
He said that while looking around Auckland before speaking to a 200-strong audience of business people, he met a group of German tourists who were lost.
"I asked a bus driver for help. He said no and closed the door in my face and drove off, leaving me with a gritty feeling."
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