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Passengers coming into Auckland this morning had another frustrating trip after a signal failure stopped trains on all lines coming into Britomart Station.
Passengers have told nzherald.co.nz that a voice over the loud speakers said there would be a 10 minute delay before a further announcement told passengers to get off the train and catch a bus.
The fault affected all trains coming in and out of Britomart between 7.30 and 10.30am.
Ontrack spokesman Kevin Ramshaw said a software glitch is to blame.
He said the software is as old as Britomart's refurbishment which was re-opened in 2003.
"We're working to make it more robust," Mr Ramshaw said.
When asked what that entails, Mr Ramshaw said Ontrack was talking to the suppliers of the software "so we can better understand its systems".
Auckland Regional Transport Authority spokeswoman Sharon Hunter said buses were put on for passengers and Ontrack will be paying for them.
Last month there were two similar signal failures that saw trains running more than an hour late.
