A Rotorua man is angry police took more than 10 hours to respond to a shooting incident at an elderly relative's home in Western Heights.
Dave Paterson has lodged a formal complaint and says he was told officers were diverted to another job.
Rotorua police area commander Inspector Bruce Horne said police were told the incident was historic. If it had just happened, the armed offenders squad would have been sent.
About 13 shots had been fired into Mr Paterson's 95-year-old relative's garage. One bullet shattered a car window, another hit spouting above a bedroom window.
Police were called to the Bell Rd address just after noon on Sunday by another relative. Two 111 calls were made and two to the Rotorua station.