The international ratings agency Standard & Poor's yesterday cut the credit rating of the embattled health insurer Southern Cross.
Standard & Poor's lowered its insurer financial strength and counterparty credit rating on Southern Cross to A-plus from AA-minus. The outlook on that rating was revised to stable from negative.
"Southern Cross has experienced some collateral damage to its leading business franchise following the recent claims delay through systems problems," said Michael Vine, director of financial services ratings.
"While the backlog has now been eliminated and processing is back to normal, the organisation has lost slight market share, suffered some senior management uncertainty and deferred its strategic intention to raise premium rates, further delaying its return to operating profitability."
Southern Cross yesterday announced that members would face premium rises of about 16 per cent in the middle of this year, after an independent review found underwriting losses meant a rise in premiums was "imperative".