Larsen says counsellors are bound by ethical guidelines such as confidentially. They are non-judgmental, approachable and walk through the client’s journey with them. Counsellors don’t provide solutions to problems.
Counsellors are like taxi drivers. When someone jumps into a taxi the driver doesn’t take them to just anywhere. Instead, they ask where the passenger wants to go. Counsellors are the same because they ask clients where they want to go, Larsen says.
Reach Out’s charity arm has received some Lotteries money and is seeking other funding. It welcomes donations and sponsorship and is working with HOW² Te Ako Charitable Trust.
Larsen was a primary school teacher in Zimbabwe and tutored literacy and numeracy at Rimutaka Prison and Arohata Prison in Wellington.
She has two daughters aged 30 and 23, and four grandsons.