She had frequent headaches. And she could rarely sleep.
Doctors at Nebraska Medicine in Omaha recently diagnosed Jackson with a cerebrospinal fluid (CSF) leak, a condition in which the watery liquid surrounding the brain spills out through a hole or tear in the skull and then drains into the ears or the nose, according to Johns Hopkins Medicine.
The doctors told Jackson she was losing nearly a cupful of the fluid per day through her nose, according to KETV.
Surgeons operated last month, going through Jackson's nasal cavity to repair the damage.
A spokesman for Nebraska Medicine told the Washington Post that Jackson had a follow-up with doctors Friday and "is doing extremely well".
Nebraska Medicine said in a Facebook Post last week that "Doctor after doctor told Kendra the fluid coming our of her nose was because of allergies. But after years of coping with this problem and the headaches associated with it, she turned to the ENT team at Nebraska Medicine. Carla Schneider, PA, discovered Kendra had a CSF leak -- cerebrospinal fluid FROM HER BRAIN WAS LEAKING OUT OF HER NOSE!"
Medical experts say the fluid leaks can put patients at an increased risk of infection as well as complications such as meningitis.
Sometimes the leaks are the result of a head or spinal injury, or a tumour, or after a medical procedure such as an epidural or a lumbar puncture. Other times the cause is unknown, according to Cedars-Sinai Medical Centre.
Jackson told KETV she had a car accident in 2013, when she was rear-ended, causing her head to slam on the dashboard. Her symptoms started a couple of years after, she said.
Though many CSF leaks correct themselves, sometimes they need various medical or surgical means.
On April 23, rhinologist Christie Barnes and neurosurgeon Dan Surdell at the University of Nebraska Medical Centre repaired the leak, according to the spokesman for Nebraska Medicine.
"We go through the nostrils, through the nose," Barnes said, according to KETV. "We use angled cameras, angled instruments to get to where we need to go."
Barnes, who specialises in nose and sinus problems, told the station that the surgical team took fatty tissue from Jackson's body and used it to plug a tiny hole between her skull and nostrils, where the brain fluid was leaking.
According to the American Rhinologic Society, CSF leaks become noticeable "when there is clear drainage from the nose or into the back of the throat that may occur with straining or position changes and does not improve with medications aimed at other causes of a 'runny nose'. If it drains out of the nose, it is usually from one side. If it drains into the throat, it has been described as salty tasting."
Other symptoms of cranial CSF leaks, according to Cedars-Sinai, may include:
• Drainage from the ear
• Fluid that spills into the sinus tract and drains through the skin
• Issues with hearing
• Issues with smell
After her surgery last month, Jackson said that she has her life back.
"I don't have to carry around the tissue anymore," Jackson told KETV weeks following the operation, "and I'm getting some sleep."