IN
I would not recommend phoning. I did and I asked if we could please have two chargrilled beef and cheese burgers and one standard beef and cheese and two scoops of chips and one piece of fish - a battered snapper fillet. Despite the online menu distinguishing between these burgers (the chargrilled are slightly more expensive than the standard) I was told they're all the same. Also there is quite a lot of background noise, and I had to repeat myself a few times. But that wasn't the end of it.
OUT
It takes 10 minutes to drive there, which is good, because this was the timeframe I'd been given for the order. I park up on a quiet Tuesday night and go inside where I'm handed my order. The chip packet looks a bit small, I think as I jump in my car. Fortunately for them I don't take off straight away, because I'm a little hog and I feel like a hot chip something bad. I open the chip packet (old-school paper) - and also for those who are waiting, back home, to let out the steam. Just then the dude comes running up to my car. I wind down the passenger window and he's in a panic because they've given me someone else's order. So I go back inside. The someone else is vegetarian and has ordered vegetarian - not beef and cheese. As they take my wrong order back over the counter I hope they actually do a fresh packet of chips for the poor vego. Because, like I said, I'd tried a couple.