"What were you thinking? You're the oldest here. You can see that he didn't mean to hit you."
"And you, I told you to be more careful. This is what happens when you're not careful. Anyway, it's just a stick. Let's find another one/Let's tape it back together when we get home."
However, then I had another thought. What these children both needed was validation – to feel seen and heard. I realised that my first idea for an approach was unlikely to soothe the tension, in fact it would probably make it worse.
So I tried something else. Not blaming, solving or fixing, just validating. All it took was a commentary from me on what had just happened.
"Sophie, you love your space and you had asked Jack not to touch you with his branch. You didn't like it when it poked you while you were just getting on with your own business."
"Jack, you found a stick that you loved. It was just right and you wanted it to last. It didn't, because it got broken, and now you are quite sad and a bit cross."
"Oh boy, both of you have got big feelings about this and I care about each of you! We have a bit of a problem, don't we? I wonder what we should do ...?
Funny thing is, the issue mostly got resolved simply by hearing the story about how each child felt. One offered an apology and the other was keen to declare he had already done that, but on the whole – two happy kids (for now until the next time). What actually happened to resolve this squabble? I think it was that each got a sense of "I matter, and so does my sibling". Validation, rather than growling, problem-solving or refereeing, was the tool that really helped each child recover from their disappointment and move on with the day, alongside their sibling.
There are lots of reasons for sibling rivalry. At the heart of the issue, however, is the need to be seen. When our kids feel validated and confident that their feelings matter, they are better positioned to get along with their siblings and build great relationships with each other.
Parents can help here by being mindful to validate the uniqueness of each child. Kids want to be seen, to know that their parents have noticed special things about them that they like. They love to have their interests encouraged. That said, kids long to be loved for who they are – not what they do. Kids thrive when they feel that their family enjoys their company. They delight in being delighted in.
Yes, siblings will squabble. It's par for the course. In the busyness of family life, it's easy for parents to default to referee mode to try to resolve any disputes. Any parent will know, however, that life isn't always fair and sibling disputes can't always be fairly remedied. That's when simply acknowledging feelings can work its magic.
"I see you're hurt. And I see that you are frustrated. It makes complete sense that you both feel the way you do. Let's see what we can do about this ..."
And that might be all you need to say. Pause, take a deep breath and wait and see what your clever kids can come up with to move forward.
• Jenny Hale is a Senior Family Coach at Parenting Place and author of the recently released Kind, Firm, Calm. She loves working with families and helping them find solutions to the challenges they face with behaviour and parenting.