Sally, the mother of donor Will Fisher, embraces Cam. Photo / ABC
When Cameron Underwood woke up in hospital with no face except for a forehead, eyeballs and tongue, he couldn't believe what he was told.
Five weeks earlier, after hours of drinking on June 26, 2016, the then-24-year-old had tried to end his own life, reports The Daily Mail.
He had battled depression for years, and he had once pithily said to his parents that he'd considered suicide, but he didn't think he would truly try to take his own life.
But there he was, waking up from five weeks of heavy sedation, alive against all the odds but with no face - unable to eat and talk, struggling to breathe, and ashamed to see anyone without wearing a mask.
He never expected that today, two years later, he would be eating, chatting, feeling confident - thanks to a face transplant, and the incredible heart of Sally Fisher, who agreed to let her son, Will, be a face donor after he died suddenly at the age of 23 after a battle with mental illness.
This weekend, footage of the moment Sally and Cam met for the first time will be screened on 20/20, with Sally weeping in disbelief as she embraces Cam, and Cam describing the small, unexpected joys of regaining a face.
"I'm so glad you're here," Fisher said to Underwood as the two hugged. "I'm so glad."
Cam's mother Bev Bailey-Potter - who was the one that found the face transplant unit - gasped saying, "Oh, Sally. Oh, my goodness, you're the courageous one and giving my son the chance to be normal again. I mean, he looks so fantastic."
Sally turned to Cam and added: "I know, you look beautiful. I guess I'm a little biased. I think you're drop-dead gorgeous."
Cam, now 26, said learning to use his mouth, teeth and lips was "just like a baby learning to talk".
"I can smile, I'm working on closing my lips all the way, they don't close all the way ... but they're getting there," he said. "They're a lot better than they were."
Above all, he relishes "being able to actually eat".
"Just to let it sit in your mouth and taste it," he said. "All those little things that we take for granted that you know, you miss and you want back."
Speaking to Sally he said he was "very grateful".
He said he hoped sharing his story would deter others from trying to take their lives - or to seek help if they experienced a similar situation.
"I just want people to know that it can happen, you know? That if you're in the same kind of situation that I was in … there's people out there that can help you and will. You just have to reach out," he said.
His goal now is "that I can get back to work ... and you know, eventually I want a family and kids ... you know, the American dream."
At first he was in a medically-induced coma, then very heavily drugged for a month.
Finally, in August 2016, he was lucid enough to understand what had happened, and to see his face for the first time.
"When I woke up, I didn't know what was going on, where I was, what had happened to me," he said - adding, painfully: "I was shocked that I would actually do something like that, and that I had survived."
Cam stayed in the hospital until December 2016. Once he was discharged, he wore a mask all the time.
FINDING A FACE TRANSPLANT UNIT - AND A DONOR
Shortly after he was discharged, his mother Bev heard that surgeons at NYU Langone had performed a face transplant on a former firefighter, Patrick Hardison, who was maimed by a burning roof that fell on him.
She got in touch, and in March 2017 Dr Eduardo Rodriguez took him on, starting the lengthy procedure to get Cam enrolled, including physical screening, psychiatric screening and counselling, and getting him on the transplant list.
Finally, in January this year, he got the bittersweet call all transplant hopefuls yearn for: they had a candidate.
Will Fisher, 23, had died in New York City, and he was a registered organ donor with LiveOnNY - one of the few New Yorkers to sign up (New York has the lowest proportion of registered organ donors in the country: fewer than 25 per cent).
His mother Sally was consulted as doctors found he would be able to transform multiple lives with his heart, liver, kidneys, and eyes.
To donate his face, though, the surgeons need more than for him to be signed up to the organ donor registry. That required a conversation with his mother.
Sally agreed.
Will, described by his family as wise beyond his years, was just a bit younger than Cam when he died. He had the same skin tone, skull size, hair color, a full set of teeth and the same blood type.
As soon as he received the call, Cam flew directly to New York from California and that night he underwent the 25-hour surgery that changed his life.
A team of 100 doctors worked through the night to connect the muscles, tissues and blood vessels.
"Often people think it's just like putting on a mask ... it's not that simple," Dr Rodriguez told ABC. "The face needs to fit like a puzzle - and that's a tricky thing because we hit the point of no return."
POST-SURGERY: REBUILDING HIS LIFE AND MEETING HIS DONOR'S MOTHER
A face transplant is a life-threatening procedure, and it's not clear how long one can live after the surgery (as far as Dr Rodriguez knows, it may be capped at 10 years).
Cam says he knew all of that but he never saw it as a choice - it was his only option to reclaim his life.
As soon as he saw himself after the procedure, he remembers thinking: "Wow ... that was breathtaking. And I was just blown away, relieved ... and excited all at the same time."
He still battles depression, but he has therapy and takes medication. "It's not a daily fight any more ... but yeah, there are still days when I am depressed," he said.
For Will's mother Sally, Cam is the one thing that helped her worked through her grief.
She told People: "I don't think I would have survived Will's death if it wasn't for Cameron. Cameron's got his whole life ahead of him — and I love the idea that Willie's helping him have a better life."
Where to get help:
• Lifeline: 0800 543 354 (available 24/7) • Suicide Crisis Helpline: 0508 828 865 (0508 TAUTOKO) (available 24/7) • Youthline: 0800 376 633 • Kidsline: 0800 543 754 (available 24/7) • Whatsup: 0800 942 8787 (1pm to 11pm) • Depression helpline: 0800 111 757 (available 24/7) • Rainbow Youth: (09) 376 4155 • Samaritans 0800 726 666 • If it is an emergency and you feel like you or someone else is at risk, call 111.