A Kiwi McDonald's worker has confirmed the rumours are true: they hear and see everything. Photo / Supplied
A Kiwi McDonald's worker has confirmed the rumours are true: they hear and see everything. Photo / Supplied
It's one of the most popular ways to order at McDonald's – but new claims about how drive-thrus work at the fast food chain might make you think twice next time you feel like a sneaky snack.
In a TikTok video that's been viewed more than 274,000 times, New Zealand Macca's employee @charlton.a claimed he could hear "everything" being said in customers' cars. He also said photos were taken of those in the drive-thru queue.
"We can hear everything you're saying even when our mics are off," he captioned the video.
"Our cameras take mugshot photos of you so we know which order is yours."
He also said the McDonald's he worked at sold a "recipe book" which customers could purchase.
It backs up claims made by another McDonald's worker in the UK earlier this month, who said that "seeing the mugshots of random people makes my day".
In the comments section @chartlon.a added that staff can hear "quite a bit" and can "definitely hear all the passengers in the car".
Other commenters who claimed to work at Macca's made similar remarks, with one person writing: "Literally we can hear everything they say and I've seen so many people picking their noses."
"I crack up when you can hear them," another commented.
In response some commenters jokingly questioned why workers "still couldn't get the order right" and why customers were always asked to repeat their orders.
"You wouldn't want to hear my conversations," another quipped.
A Kiwi McDonald's worker has confirmed the rumours are true: they hear and see everything. Photo / Supplied
In an earlier video, @secretfitzz blew Macca's fans' minds by revealing workers could hear everything being said, as well as taking a "mugshot" of each customer.
"The fact people don't know we can hear your convos even when we aren't speaking to you taking your order," she posted.
"And we have a camera at the speaker that takes a picture of you so we know whose order is whose.
"Seeing the mugshots of random people makes my day."
McDonald's Australia previously confirmed that the fast-food giant in Australia uses CCTV within drive-through.
"We capture images of cars pulling up to the speaker box, to assist with order identification," a spokesman told news.com.au.
"These images are not stored and do not capture customer's faces with any clarity."
