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Address: 597 Mt Eden Road
Phone: (09) 638 9676
Website: bowmansrestaurant.co.nz
For some reason, "couch potato" seems to be regarded as a term of abuse. When the Auckland winter is as vile as it can be, sitting comfortably in front of the log burner seems a perfectly sensible choice. So when you do drag your backside off the settee to eat out, you hope the trip will be worth the effort.
When we walked into Bowmans it seemed plenty of other people had galvanised themselves into action too. It was full and had a cheerful bustle about it. But our good mood slowly disappeared as we sat and sat and sat with no water, no wine, nor even a wine list to consider what we would have liked if we ever received a drink.
It became clear later than there had been an unavoidable staff crisis, there were apologies and a determined effort made to make amends. But by then the damage had been done, with the breach of the basic principle that customers will generally put up with a delay if they are sat down with a drink in front of them and don't feel abandoned.
This was a shame because the food was more than reasonable, competently cooked and presented with some imagination, and we have previously found Bowmans to be a better than average neighbourhood restaurant and expect to find it so again.