Dressed in dark bootleg jeans, a red top and beige cardigan, Chantall Turner told superstar stylist Gok Wan that all she wanted was to "look hot".
Twenty minutes later, the transformed 43-year-old Birkenhead woman was revealed to a crowd of thousands.
She was one of eight women who were given a makeover as part of the celebrity's tour of New Zealand.
Wan, of the British television programme, How to Look Good Naked, yesterday kicked off the first of his three live shows to be held at shopping malls around Auckland.
The crowd, made up of mostly middle-aged women, waited anxiously for him to arrive on stage, cheering through three promotional videos. Screams erupted from the crowd when he appeared.