Bride-to-be shocked by nasty note from Sweetery NYC caterer

The bride-to-be received a vulgar email and was hounded by a catering company after asking for a quote for her wedding. Photo / Getty

A bride-to-be who was planning a unique sweet treat for her wedding day has been left with a bad taste in her mouth following a nasty email from a dessert caterer.

Amanda De Pascale, who will wed in February, found New York food truck company Sweetery NYC online after being inspired by a display at a bridal expo.

Speaking to FoxNews.com, De Pascale explained: "My fiancee and I wanted something a little different for our wedding and we thought it would be so fun to have a food truck for our guests to get little sweets."

She said she sent an email from an account created just for wedding planning and the dessert company quoted her $US2900 for a few hours of service. The figure was far higher than the couple could afford, so she didn't pursue the offer.

But Sweetery, which touts clients such as American Express and Food Network, wouldn't take no, or De Pascale's lack of reply, for an answer.

There she is - Chopper the truck! #sweets #foodtruck #sweeterynyc #nyc #street

Posted by Sweeter on Tuesday, 14 April 2015

The bride-to-be alleges she was then hounded by the company. "They kept calling me, multiple times an hour, then would stop for a few hours, then call back again," she said.

"I told them, 'I can't talk right now, I'm at work.'"

But the company's co-founder reportedly continued to call De Pascale over the next two weeks.

Then, on November 8, she received an email she says left her "shaken and shell-shocked."

It reads:

We have zero idea what type of warped sick games you are playing with us, but now it is time for us to have a say.

De Pascale says her fiancee was incensed by the email. Later a friend shared a screen shot of the email to Facebook (the post is now private) and tagged the company.

According to Sweetery owner Grant DiMille, the move led to a barrage of "horrible hate-filled, aggressive messages containing vile language from those who have no involvement with this issue."

After posting a public apology to Facebook, DiMille told FoxNews.com the email did come from his company but he had no part in its crafting.

De Pascale has also received an apology from DiMille, who says the employee responsible was fired over the matter.

"It does deeply matter to us that you were offended by what was written to you," he wrote. "I know it will be difficult for you to believe this but our company's culture is not like what your experience has been, yet the experience that you encountered did happen.

"The 'whys' and the 'whats' don't matter as much as what was written to you out of apparent frustration by my, now former, associate. No one, whether it is a client or anyone, should be subjected to the type of message that you received."

But De Pascale says it's too little, too late.

"I could have reached out earlier and said maybe I'm not interested, but when you're planning a wedding you reach out to a lot of vendors, and there was absolutely no money exchanged," she said. "No other vendors had harassed me like this or belittled me, and I hope this never happens to another bride or customer ever again."