Shopping online has never been easier. But it can often lead to disappointment when your eagerly awaited item turns up looking nothing like what you'd clicked "buy" on.
Disgruntled shoppers have taken to social media to share their experiences with online purchases gone horribly wrong.
For many, it seems they were duped by the size of the item. While for others, the quality displayed in the image simply did not translate to the product put in the post.
One man was initially thrilled with his purchase of a rug for his room, only to find it would be more suitable for a doll's house.