Tip the service, not the smile
Q: I go to a coffee shop regularly. The employees are friendly and outgoing — except for one, who usually runs the cash register. She doesn’t say hello when I walk up to her or thank me after I pay. Still, I always put money in the communal tip jar so the employees who make my coffee will get a tip. But finally, after the 10th time the cashier didn’t speak to me, I didn’t put money in the tip jar and gave my tip directly to the friendly employee who made my drink. Was that OK? — COFFEE DRINKER
A: Tips are voluntary, so you can give them to whomever you like. But just to be clear: do you really believe that only extroverted service providers should be tipped for their labour and that people who are shy or quiet should not be? I think a better policy is to give tips to people who provide personal services competently.
Don’t get me wrong: I like friendly cashiers as much as the next person. But I also recognise that people have different personalities. So I tip them for their work, not for their pleasantries. But you may use whatever criteria you like. Still, your concern here may be moot: in my experience behind the counter, I always put tips I received directly into the communal jar anyway.
Centenarians who go bump in the night
Q: We recently moved into a short-term rental that we like a lot. Our upstairs neighbour is 102 years old. She lives independently. My beef: every night, at some point between midnight and 2am, there is a loud clunk on the floor — as if she’s dropped a heavy dumbbell. It wakes me up. It’s not the clicketyclack of her walker. I’d like to say something to her, but my husband says I should endure it — and we should all live so long. Help! — NEIGHBOUR
A: Speaking to neighbours about noise doesn’t have to mean going to war with them. Introduce yourself pleasantly to your new neighbour if you haven’t already. Then tell her that you hear a loud noise overhead in the middle of the night and wonder if she knows what it is.
My guess is that she bangs her walker on the floor to make sure it’s stable before she puts her weight on it — which is smart. But she could probably do that without waking you up. (Or maybe she’s tossing dumbbells onto the floor!) Remember: conversations are only confrontational if we make them that way. So be pleasant — not silent.
Eyes on your own plate, please
Q: I have several friends who are morbidly obese. When we go out to dinner, they pretend to eat one entree like the rest of us. But we all know that for them to keep that kind of weight on, they must be consuming thousands more calories later. So, why pretend? Why don’t they eat in restaurants like they do in real life? — J.
A: So many objections and so little time! You don’t say anything about the metabolisms or genetics of these friends. Instead, you jump to “othering” them as gluttons (whom you never actually observe eating gluttonously) and judge them as fakers for not ordering more. I feel sorry for anyone whose friend would speak of him or her so ungenerously. Their orders are none of your business.
This article originally appeared in The New York Times.
Written by: Philip Galanes
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