By Mare Haimona-Riki of Whakaata Maori
Simplicity Funeral Service says it is owed over $150,000 by families who haven’t paid their bills. The company is actively reaching out to the families of deceased people in an effort to collect the overdue payments.
To address the outstanding bills, Simplicity has turned to social media platforms to contact families and has listed deceased individuals with unpaid bills.
Founder Carla Turner emphasised the company’s reluctance to publicly shame families, saying, “The last thing we want to do is put families on blast. We don’t want to do that. But we also want to stay in business.”
Turner attributed some of the outstanding bills to miscommunications within families about insurance matters.